How much does it cost?

There is no upfront cost. We only take 15% fee from the sales on the platform.

Do you buy inventory?

We provide an easy marketplace to sell your products, but we don’t buy ourselves.

How long does it take to set up?

It takes less than 5 minutes to integrate with TrendBoard.

How to integrate TrendBoard with our Shopify store?

The integration process is extremely simple and straightforward. Just ask our sales team. They will share with you a video to explain the process as well as a link to start and walk you through the integration.

How do you choose which items to include on TrendBoard?

Once the integration is done, you choose which items you would like to be listed on TrendBoard through your platform's (e.g. Shopify) dashboard. You can add, remove, and update your products at anytime and TrendBoard will get updated automatically.

When items are visible on TrendBoard, can they be listed or removed from our website?

Listing your items on TrendBoard is completely independent of listing them on your website. As long as a product's data is on your platform, you can choose to list that product on TrendBoard regardless of whether that product is shown or hidden from your website.

Who chooses the prices?

You choose the pricing for your items through your platform's (e.g. Shopify) dashboard. Your choice of prices directly impacts the number of sales you get on TrendBoard. We will consult with you on how to optimize the prices to get the best results in terms of sales, your brand exposure, as well as customer satisfaction and retention.

How do we get paid?

TrendBoard collects the money from customers for the products sold. We then send you the balance at the end of the month.

What happens to returned products?

All sales on TrendBoard are final unless products have defects in which case it is the merchant's responsibility to replace the product, or the customer gets refunded.

How to disable or cancel our TrendBoard integration?

You can temporarily disable your TrendBoard integration by click of a button on the TrendBoard tab in your dashboard at any time. You can also completely remove the TrendBoard integration from your platform's (e.g. Shopify) dashboard by click of a button at any time.

In both cases, your products will be removed from TrendBoard App within seconds and we will be automatically notified. All orders placed before you cancel, will remain in your platform's (e.g. Shopify) dashboard. You are responsible for fulfilling the orders placed before you cancel. There is no further requirements or obligations.